Orders retyped by hand

Order Processing turns emails into priced, confirmed orders.

Reads every emailed order — even a photo — matches it to your products, prices it for that customer, and places it with the invoice sent.

Reads orders in any format Prices every line for that customer Places the order, invoice sent
Order Processing — at work Live

Illustrative · one email becoming a priced, confirmed order

The function

The job it owns, exactly.

In

Every order that lands by email. PDF, spreadsheet — even a photo.

Decides

Which product, at whose price. Your catalogue, that customer's rates.

Does

Places the official order. Sends the confirmation and invoice.

You get

Confirmed orders, no retyping. Only the odd ones wait for you.

A line it can't match, or a price out of pattern, waits for your approval — it never guesses.

How it works

One messy email, start to finish.

The kind of order you'd normally retype — watch it go through.

The email that lands08:17

Gary Whitmore — Whitmore Signs & Print

order for this week pls

Morning — usual bits plus a couple extra. 2x screenwash, the big drums, and 5L stencil strip that mesh we had in March, same again x3 1 box of the blue tape. Cheers, Gaz

What Order Processing doesHANDLED · CONFIRMED 40s
  • Reads all four lines — "the big drums" included
  • Matches each line to your live catalogue
  • Prices at Whitmore's agreed rates
  • Places the order, sends confirmation + invoice
Confirmation — sent automatically

Morning Gaz — all four in: 2× 25L Screenwash, 5L Stencil Strip, 3× 120T mesh (same as March), and a box of blue tape. Confirmation and invoice attached — with you Wednesday.

No one retyped a thing — and "the mesh we had in March" still matched.

Runs in your existing Gmail / Outlook Matched against your live catalogue Prices from your own price lists Every order logged & reversible
The benefit

Your orders, before and after.

Before — every order is typing
  • Orders retyped line by line
  • Photos and PDFs deciphered by hand
  • Price lists checked twice
  • Mistakes found at invoice time
After — orders confirm themselves
  • Every format read on arrival
  • Lines matched to real products
  • That customer's price, first time
  • Invoice out with the confirmation
Any formatPDF, spreadsheet — even a photo
0lines retyped by hand
24/7orders placed as they land
app.samueljamesgroup.com/orders Live
Order Processing matching a live order on SISS — 4 of 7 lines matched

Matching a live order, line by line — Real screen · live on SISS

Questions

The honest answers.

Can it read a photo of a handwritten order?
Yes — photos, PDFs, spreadsheets and plain scrawl. If a line is genuinely illegible, it flags that line for you rather than guessing.
What if it matches the wrong product?
Anything it isn't confident about is held for your approval, not placed. Correct it once and it remembers — the same order matches cleanly next time.
Does it use my price lists?
Yes — your catalogue and your customer-specific rates, kept live. Each line is priced at what that customer actually pays, not a list default.
What happens when it's unsure?
The order pauses and comes to you — matched lines done, the doubtful one flagged with its best suggestion. One click clears it.
The fleet

It doesn't work alone.

One of six workers, all thinking from one brain. What one learns, they all know.

The Mailroom Order Processing Stock Control Credit Control Support Outbound Sales
Watch the fleet run
See it on your orders

Book a demo and we'll show it pricing a real order.

Thirty minutes, your messiest order email — and an honest answer on whether it's the right first hire.

Book a demo